This privacy policy explains how forexacademy.com.ng (“we”, “us”, “our”) collects, uses, and shares your personal data when you visit or use our website, services, or products. This privacy policy also informs you about your rights and choices regarding your personal data and how you can contact us if you have any questions or concerns.
The data controller of your personal data is forexacademy.com.ng, a company registered in Nigeria with the following contact details:
Address: 1 Timothy Lane, Rumuola, Port Harcourt, Nigeria
Email: [email protected]
Phone: +2348144500003
This privacy policy is effective as of September 14, 2023 and may be updated from time to time. We will notify you of any material changes by posting a notice on our website or by sending you an email.
We collect various types of personal data from you and about you when you visit or use our website, services, or products. Personal data means any information that can identify you directly or indirectly, such as your name, email address, IP address, etc.
– Cookies and similar technologies: We use cookies and similar technologies to collect information about your device, browser, location, preferences, and interactions with our website. Cookies are small files that are stored on your device when you visit our website. You can manage your cookie settings in your browser or device settings.
– Forms and surveys: We collect personal data that you provide to us when you fill out forms or surveys on our website or through our services or products. For example, we may ask you to provide your name, email address, phone number, country, etc. when you register for an account, subscribe to our newsletter, request a demo, etc.
– Transactions and communications: We collect personal data that you provide to us when you make a purchase, request a refund, contact us for support, or otherwise communicate with us. For example, we may ask you to provide your payment details, billing address, order details, feedback, etc.
We process your personal data based on the following legal basis and legitimate interests:
– Consent: We process your personal data based on your consent when you agree to our use of cookies or when you opt-in to receive marketing communications from us. You can withdraw your consent at any time by contacting us or by following the instructions in our communications.
– Contract: We process your personal data based on our contract with you when you use our services or products or when you make a purchase from us. We need to process your personal data to provide you with the services or products that you have requested or purchased.
– Legal obligations: We process your personal data based on our legal obligations when we need to comply with applicable laws, regulations, court orders, or requests from authorities. We may also process your personal data to protect our rights and interests or those of others.
– Legitimate interests: We process your personal data based on our legitimate interests when we need to improve our website, services, products, user experience, security, marketing, or customer relations. We always balance our legitimate interests with your rights and interests.
We use your information for various purposes and objectives related to our services and operations. These include:
– To provide you with access to our online courses, webinars, articles, and other educational resources on forex trading and related topics.
– To communicate with you about your account, transactions, inquiries, feedback, and other matters related to our services.
– To improve our services, website, and user experience by analyzing how you use our platform and what you are interested in.
– To personalize our services and content for you based on your preferences, interests, and behavior.
– To send you marketing communications, newsletters, promotions, and offers about our services and those of our partners, unless you opt out or unsubscribe.
– To comply with our legal obligations, enforce our terms and conditions, protect our rights and interests, and prevent fraud and abuse.
We may share your information with third parties who help us provide our services or perform functions on our behalf. These include:
– Service providers who assist us with hosting, storage, payment processing, analytics, email delivery, and other technical or operational aspects of our platform.
– Partners who collaborate with us to offer you additional services or benefits, such as discounts, rewards, or referrals.
– Authorities who require us to disclose your information for legal reasons, such as law enforcement, regulators, courts, or tax agencies.
Some of these third parties may be located outside Nigeria or the Economic Community of West African States (ECOWAS), where data protection laws may differ from those in your country. In such cases, we ensure that appropriate safeguards are in place to protect your information and comply with applicable laws. These may include adequacy decisions by the European Commission or other competent authorities, standard contractual clauses approved by the European Commission or other competent authorities, or other mechanisms that ensure an adequate level of data protection.
We may share your information with third parties in certain circumstances, such as:
– To comply with legal obligations or requests from authorities
– To prevent, detect, or investigate fraud, security breaches, or other illegal activities
– To protect our rights, property, or safety, or those of our users or others
– To facilitate transactions or payments that you initiate or authorize
– To provide you with services or features that you request or consent to
– To improve our services or website, or to develop new ones
– To perform research or analysis, or to create aggregated or anonymized data
– To deliver relevant and personalized advertising or marketing to you or others
The categories and names of third-party entities that may receive your information include:
– Our affiliates, subsidiaries, or parent companies
– Our service providers, contractors, or agents who perform functions on our behalf
– Our advertising or marketing partners, networks, or platforms
– Our analytics or measurement providers, such as Google Analytics
– Our payment processors, such as Paystack, PayPal or Stripe
These third-party entities may have their own privacy practices and policies that differ from ours. We encourage you to review their privacy notices before providing them with any information.
Cookies and similar technologies are small files or pieces of data that are stored on your device when you visit our website or use our services. They may include web beacons, pixels, local storage, and other methods that collect or access information from your device.
We use different types and categories of cookies and similar technologies for various purposes, such as:
– Session cookies, which are temporary and expire when you close your browser
– Persistent cookies, which remain on your device until you delete them or they expire
– Essential cookies, which are necessary for the functionality or security of our website or services
– Functional cookies, which enhance your experience or preferences, such as remembering your language or settings
– Performance cookies, which measure how you use our website or services, such as the pages you visit or the features you use
– Advertising cookies, which enable us to deliver relevant and personalized ads to you or others based on your interests or behaviour.
We use cookies and similar technologies to provide you with a better, faster, and safer experience on our website and services. They help us to:
– Remember your preferences and settings
– Authenticate your identity and verify your account
– Secure your transactions and protect your data
– Enable features and functions that you request or consent to
– Improve our website and services performance and quality
– Analyze how you use our website and services and what works best for you
– Deliver ads that are relevant and personalized to you or others
You have options and controls for managing cookies and similar technologies. You can:
– Change your browser settings to accept, reject, delete, or block cookies
– Use opt-out tools provided by some of our advertising partners, such as Google Ads Settings
– Contact us if you have any questions or requests regarding our use of cookies and similar technologies
Our website and services are not intended for children under the age of 18. We do not knowingly collect any personal data from children under 18. If you are under 18, please do not use our website or services or provide us with any information.
If you are a parent or guardian and you believe that your child has provided us with personal data without your consent, please contact us immediately. We will take steps to delete such data from our systems as soon as possible.
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Forexacademy.com.ng
Attn: Data Controller / Privacy Officer
Address: 1 Timothy Lane, Rumuola, Port Harcourt, Nigeria
Email: [email protected]
Phone: +2348144500003
We will respond to your inquiries within a reasonable time frame.